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Lucinda
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Her client Cindy says:
"Hi Lucinda After searching many years for a salon that truly listens and cares about its clients, I have found Face Value Salon. I absolutely cannot praise Lucinda Riley (Face Value Salon owner extraordinaire) highly enough. Much to my dismay, I developed a reaction to hair color and was quite distraught that my highlighting and color days were over…but out of her concern to help me, Lucinda did extensive research, talked to numerous cosmetic and color experts and found a line of hair products with no PPD (chemical linked to mild/severe skin reactions from hair color)! We proceeded carefully, Lucinda did sample testing on my skin to make sure I would have no reaction. This product is amazing – smells heavenly, and I had absolutely no reaction; the color is rich and my hair texture is like silk! What a blessing to have found Lucinda and my amazing stylist – Yary Lam. For all their care, customization of products just to find a product that works for me, I am very grateful and encourage anyone who wants the ultimate in service, care and professionalism to visit Face Value Salon! They don’t just strive for superior customer service, they achieve it! ! Many, many thanks for helping me! Best, Cindy "
Her client Colleen says:
" Lucinda, Kristen, and Leah, Thank you so much for all of your hard work on my wedding day! My bridesmaids and I all felt like queens and truly received star treatment. During my trial test run you carefully considered the vision I had for my special day and your team made that a reality and then some! You also put my mind at ease, assuring me that you would not allow me to leave unhappy and you most certainly delivered. Your team seemed genuinely interested in my day, wanting to know the details they wouldn't get to see from the salon and requesting pictures afterwards so they could see everything. I tend to be fairly self-conscious and not very confident at all when it comes to my appearance. However, on my wedding day you successfully transformed me into the poised, self-assured bride that I always wanted to be on that day. I didn't have a care in the world when it came to my hair and make-up and I received multiple compliments. I can't recommend Lucinda and her team enough. I am so happy that my husband and I will be living near the salon so I can visit her often! "
Her client Renee says:
"Hi Lucinda, Nice mention on your blog! Thank you again for everything on my wedding day and weekend. You and your team did an amazing job and made things worry and stress-free for me! I am going to start my search for someone here and that can do my color as well your team did. Thank you again, Renee"
Her client Candie says:
"Lucinda...you have a great salon and some wonderful people working there, yourself included. It starts with the smiling face of Melissa when you walk in the door and continues with the smiles and warmth from everyone else there. Everyone is friendly, helpful and fun! Thanks for a wonderful experience each time I visit!"
Her client Linda says:
"Lucinda, Thank you so very much for my beautiful hair today. I can't remember when it was so sleek and had so much shine - it will look gorgeous for our daughter's wedding. You are fantastic!!"
Her client Alissa says:
"Hi Lucinda, I wanted to say thanks for the great makeup lesson last week. It looked nice through the rest of the day and my fiance liked it, too. I had a great time at your salon and you were fabulous to work with. I really appreciate all of the time you took to make sure I was 100% sure on what to do. I'll keep on practicing my application techniques so I can nail them on my wedding day! Just let me know when the blush and eyeshadows are in and I'll stop by to pick them up. Thanks again!! Alissa"
Her client Lin says:
"Lucinda, you are terrific! You did two things that really impressed me...(1) You listened to what I had to say and (2) You made me feel like I was your #1 customer of the day. Not to mention....the color was and still IS fantastic. WOW! What more could a customer want?! Thank you.....Lin"
Her client Dana says:
"Dear Lucinda, I just wanted to thank you for inviting us back to the salon yesterday. I really appreciate you going out of your way to make the situation right, and Julie did a wonderful job on Emmie's hair. You turned a negative experience into something incredibly positive, and I'll be bringing Emmie back for cuts in the future. Thank you for your kindness and understanding. Sincerely, Dana Shorter "
Her client Liz says:
"Thank you so much for making me look and feel so beautiful on my Wedding Day! You were such a joy to work with and you really went above & beyond all expectations by providing your services to my Maid of Honor, Mother, & Mother-in-law, the day of the wedding! Thank you so much for your flexibility (And Humor!). Everyone looked so beautiful in person and in our pictures. Thank you so much for helping to make my wedding so memorable and beautiful!"
Her client Sandy says:
"I came to the salon desperate for help with curly hair in this humid part of the world. Lucinda assembled her team to weigh in on the situation, then designated Julie to give me a cut and counsel on suitable products. Since then, I've found it easy to style and maintain a curly but professional look. Many thanks, ladies! Having come from a salon in Chicago where I'd gone for about 30 years, I can say that Face Value offers skilled and sophisticated service at a reasonable price in a beautiful setting -- well worth the drive. "
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During your services with Face Value may we suggest the offerings of some of our great neighbors in the Beautiful Old Trail Village Center.
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